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Web Design & SEO

Is Your Website Costing You Leads? 5 Fixes You Can Make Today

Matt Dean
Matt Dean
May 8, 2025
6 min read

You built a website to help your business grow. But here’s the hard truth:

If your site looks fine but doesn’t turn visitors into customers… it’s not working.

Most small business websites are leaking leads—not because the owner doesn’t care, but because the site is missing a few key elements that drive conversions.

The good news? You don’t need a total redesign to fix it. Here are five powerful, easy-to-implement improvements that can help you turn your website into a lead-generating machine.

1. Put Your CTA Where People Actually See It

If your "Book Now" or "Get a Quote" button is buried at the bottom of the page or only appears once—you're likely missing out on leads.

Fix: Make your CTA obvious and repeat it throughout the page.

  • Place a primary CTA above the fold (before the user scrolls)
  • Use strong, action-based language: “Schedule Your Free Estimate,” “Book a Free Call,” etc.
  • Make it stand out visually with contrasting color and a clear button style

📱 Bonus: Add a sticky CTA on mobile that always stays visible as they scroll.

2. Speed Up Your Site (Every Second Counts)

Studies show that pages that load in under 3 seconds convert significantly better than slower ones. And Google factors load speed into rankings.

Fix:

  • Compress large images (try TinyPNG)
  • Minimize plugins, embed codes, and scripts
  • Use high-speed hosting like Webflow or a CDN-enabled platform

Run your site through Google PageSpeed Insights and aim for 90+ on mobile.

⏳ If your site feels sluggish on your phone, it's time for a cleanup.

3. Make Your Site Mobile-First (Not Just Mobile-Friendly)

Over 60% of website traffic is mobile—and that number keeps rising. Yet many small business sites are still built desktop-first.

Fix:

  • Prioritize the mobile layout first when designing
  • Keep content scannable and forms short
  • Use large, thumb-friendly buttons

🔍 Open your homepage on your phone and ask: “Would I convert here?” If the answer isn’t a clear yes, make changes.

4. Use Local SEO Basics (It’s Easier Than You Think)

You don’t need to hire an agency to make your site more visible locally. Just focus on a few easy-to-miss basics:

Fix:

  • Include your city and services in your page titles, meta descriptions, and H1s
  • Mention service areas naturally throughout the homepage and service pages
  • Embed a Google Map on your contact page

📍 Want to rank in the Google Map Pack? Combine this with regular GBP updates, reviews, and relevant blog content.

5. Move Your Testimonials to Where They Matter

Most websites hide testimonials on a dedicated “Reviews” page. But customers decide whether to trust you on your homepage, service page, or pricing page—so that’s where your testimonials need to be.

Fix:

  • Add 1–2 reviews under each CTA or service section
  • Use real names and faces when possible
  • Include a link to your Google reviews

💬 Example:

“Matt redesigned our HVAC site and within 30 days we were getting twice as many quote requests.”

Bonus Fix: Offer Something Tangible

People are more likely to act when there’s something in it for them.

Fix:Create a free lead magnet or intro offer. Ideas:

  • Free site audit video (like we do!)
  • 10% off a seasonal service
  • Free checklist or maintenance guide

Then highlight this offer with a CTA on your homepage.

FAQs

Q: Do I need to rebuild my entire site?
A: Not at all. Many of these fixes (like CTA placement or testimonial positioning) can be made in minutes.

Q: How do I know what’s working or not?
A: Use tools like Hotjar or Google Analytics to track clicks, scrolls, and form submissions. Or just ask a few people to walk through the site and give honest feedback.

Q: Can I just hire someone to do all of this?
A: Yes — this is exactly what we do in our [Growth Stack] and [Presence Engine] services. We fix what’s broken, streamline what works, and handle everything for you.

Final Thoughts

Your website is your most powerful sales tool — but only if it’s set up to do the job.

You don’t need to spend thousands on a new design to start getting better results. Start with these 5+1 fixes, and you’ll instantly improve how customers experience your site (and how many of them take action).

Want help? Book a free website audit and I’ll personally review your site and send back a custom video.

— Matt Dean
Dean Design · Greenville, SC

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